WORKMANSHIP WARRANTY
Galaxy Heating and Air Conditioning, Solar, and Electrical offers a workmanship warranty that guarantees the quality and durability of our services. This warranty covers any defects or issues that may arise due to poor workmanship, such as improper installation or use of substandard materials. If any problems related to workmanship occur within the specified warranty period, Galaxy will correct them at no additional cost to the customer. The specific terms and duration of this workmanship warranty can vary based on the type of service provided, so it's recommended to consult directly with Galaxy for detailed information about warranty policies.
By default, our HVAC installation comes with 5 year workmanship warranty that can be extended up to 10 years. To qualify for the extended 10-year warranty, it's essential that the HVAC system is properly serviced and not neglected. Therefore, customers are required to participate in a 2-times per year maintenance program. This ensures that the system receives regular check-ups and servicing, keeping it in optimal condition and safeguarding your extended warranty coverage.
Maintenance Requirement: The customer is responsible for ensuring that the installed equipment is maintained and serviced by a California C20 licensed contractor. Failure to follow the manufacturer’s maintenance instructions may result in a denial of coverage under this Agreement. Should a claim be filed, the contractor may request proof of proper servicing by a California C20 licensed contractor. Non-compliance with the manufacturer’s maintenance guidelines can lead to a denial of coverage under this Agreement.
Parts replacement due to normal wear and tear is typically not covered under a workmanship warranty. Workmanship warranties generally cover defects or issues arising from the quality of the work performed, such as improper installation or substandard craftsmanship. They do not usually extend to parts or components that fail or wear out due to regular use over time. For coverage of parts due to normal wear and tear, customers might need to look into service agreements that specifically include such provisions, such as an extended warranty option (see below).
Choosing an extended HVAC installation warranty can offer several benefits and provide peace of mind for homeowners.
Galaxy Heating and Air Conditioning partners with JB Warranties and offers extended warranties that can provide additional coverage beyond the standard workmanship warranty. Here are some key points about extended warranties from JB Warranties:
Extended warranty price list:
Premium-Protection Dual Fuel Heat Pump System
Units w/ 10 Yr Parts & 10 Yr Compressor Factory Warranty
10 Years $1,999
Premium-Protection Heat Pump System
Units w/ 10 Yr Parts & 10 Yr Compressor Factory Warranty
10 Years $1,650
Premium-Protection AC + Furnace Complete Split System
Units w/ 10 Yr Parts & 10 Yr Compressor Factory Warranty
10 Years $1,333
Premium-Protection Ductless Mini Split System - 1 OUTDOOR & 1 INDOOR
Units with 12 years parts / 12 years compressor
12 Years $777
Ductless Mini Split - Additional Indoor Unit Only
Units with 12 years parts / 12 years compressor
12 Years $255
At Galaxy Heating & Air Conditioning, Solar, Electrical, we are dedicated to providing exceptional customer service. We understand that your time is valuable, which is why we offer flexible scheduling options to accommodate your busy schedule. Our technicians are friendly, professional, and always willing to go the extra mile to ensure your satisfaction. Contact us today to learn more about our services and to schedule an appointment.
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